Privacy Policy

Introduction

Welcome to https://elderly-care-banquettes-texas.primarycareaid.com! We are Elderly Care Banquettes Texas, a company dedicated to providing exceptional services and ensuring your privacy is protected. This Privacy Policy explains how we handle the personal data of our users, with a strong commitment to adhering to international standards and regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://elderly-care-banquettes-texas.primarycareaid.com.
All associated applications, software, and digital services offered by us.
Interactions on our websites, apps, and platforms, whether through authorized user accounts or general browsing.
Communication channels initiated by us, such as newsletters, emails, phone calls, and text messages.

Please note that this policy does not extend to third-party sites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our Privacy Policy guides how we interact with users and process their personal data in the following scenarios:

Account Creation and Use: When you create an account on our platforms or use our services as an authorized user, we collect and store your account information for personalized experiences and service delivery.
Payment Transactions: Financial transactions conducted through our systems require us to gather payment details, including cardholder information, billing addresses, and transaction history.
Data from Interactions: We track and store data from your interactions with our services, such as purchase behavior, page visits, form submissions, and feedback provided.
Device and Location Information: Our systems may collect unique identifiers from mobile devices, along with location data, to enhance user experiences and tailor content.
Social Media Engagement: If you choose to connect your social media accounts, we may access and store relevant personal data from those platforms.
Product and Service Preferences: We gather information about the products and services that interest you to provide personalized recommendations.

Personal Data Collection

We collect several types of personal data to enhance our services and user experiences:

Account Information: This includes usernames, passwords (hashed), email addresses, and profile details.
Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are processed for secure transactions.
Financial Records: We maintain records of financial transactions, including payment histories and account balances.
Purchase Data: Details about products or services purchased, quantities, prices, and order dates.
Device Identifiers: Unique device identifiers (UDIDs), IP addresses, and mobile network information for analytics and identifying trends.
Location Data: Geographic coordinates and location services data to provide location-based services.
Feedback and Reviews: Submitted comments, ratings, and reviews to improve our products and services.
Social Media Profiles: Names, profile pictures, and public posts from social media platforms when users choose to connect them with their accounts.
Product Interactions: Information about the products you view, search for, or interact with on our sites.

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance user experiences and gather analytics:

Strictly Necessary Cookies: These are essential for navigating our websites and ensuring basic functionalities.
Preference Cookies: Used to remember your preferences and settings, such as language selection.
Analytics Cookies: Enable us to understand user behavior, track trends, and measure the effectiveness of our website content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We follow strict data retention policies, keeping personal data for as long as necessary to fulfill the purposes for which it was collected:

Legal Requirements: We may retain data for an extended period to comply with legal obligations and regulations.
Business Needs: Some data is required for our internal operations, research, and development.
User Preferences: Personalized settings and choices are preserved to provide a seamless user experience upon return visits.

Once the retention period expires or when data is no longer needed, we securely delete or anonymize the information unless subject to legal preservation requirements.

Your Rights and Choices

We respect your privacy rights and offer several options for managing your personal data:

Access and Rectification: You can request access to the personal data we hold about you and seek corrections if it is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain jurisdictions, you have the right to request the deletion of your personal data from our systems.
Data Restriction: This includes limiting the use of your data for specific purposes or requesting a temporary restriction on processing.
Data Portability: You may receive a copy of your personal data in a structured format, allowing for its transfer to another controller.
Objection: You have the right to object to the processing of your data for certain purposes, such as direct marketing or profiling.
Non-Discrimination: We are committed to treating all users fairly and will not discriminate against those who exercise their privacy rights.

To exercise any of these rights, please contact our Data Privacy Team via the provided contact details.

Changes to Privacy Policy

We reserve the right to update our Privacy Policy at any time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Us

For any inquiries related to privacy, data management, or unsubscribing from communications:

Email: [email protected]
Postal Address: [Provide physical address]

We are dedicated to maintaining a transparent and user-centric approach to privacy. Your trust in us is invaluable, and we strive to ensure your personal data remains secure and confidential.